Refunds/Shipping

30-DAY CUSTOMER SATISFACTION GUARANTEED

All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

SHIPPING & HANDLING POLICY

We are pleased to offer Free First Class Shipping & Handling within the U.S. for all orders over $125.00 (before tax and after any discounts). On orders less than $125.00 within the U.S., shipping is a flat rate of $8.99. Shipping & Handling generally takes 5-7 business days from the time an order is placed to arrival at your door.

If you select 2nd Day Air ($15.99) or Next Day Air ($29.99) by the next business day. This excludes weekends and holidays within the United States.

If you have additional Shipping & Handling questions, please call us at 757-354-4649 or email Customerservice@sevafarms.com.

DAMAGE DUE TO FREIGHT OR SHIPPING

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.